![]() ![]() (This guide is for those people whose corporations get them to connect via a web page, often called “MetaFrame Presentation Server”)To get Citrix to work you need to do just 2 simple things: Just had to re-trawl the web to get this godless peice of software working again on a new machine, and thought I’d gather it all together in the one spot for the benefit of someone (even if it’s just me in another coupla years). ![]() If you’re one of the many folks who’ve come here with an SSL error 61, scroll down to step 2 – I don’t actually know if the info is still current, but you don’t need to know about step 1 Citrix has been Not My Problem for a long time now. CRT extension for the client to properly identify the certificate.Three-and-a-half years after I wrote this, this page is still getting scads of traffic. Note: You might need to rename the certificate to a. The default File Format should be Certificate (.cer). This error message suggests that the Mac client device does not have the required root certificate/intermediate certificate to establish trust with the certificate authority who issued the Secure Gateway/NetScaler Gateway server certificate.Ĭomplete the following steps to resolve this issue:įor Big Sur, please refer to Add certificates to a keychain using Keychain Access on macOS Big Surįor Catalina, please refer to Add certificates to a keychain using Keychain Access on macOS Catalina ![]() If this does not resolve the issue then proceed to the next section.įor information on Receiver feature updates refer to - Citrix Receiver Feature Matrix. ![]() Refer to CTX200114 - Citrix Receiver Support for SHA-2 to view the Receiver versions which supports SHA-2 certificates. If you are using SHA2 certificates then the older version of Receiver does not support these certificate.Upgrade to the latest version of Receiver to verify if this resolves the issue.If you are experiencing this issue and you are not a System Administrator, contact your organization’s Help Desk for assistance and refer them to this article. Important! This article is intended for use by System Administrators. ![]()
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January 2023
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